Política de envío

Order Fulfillment

  • All orders take between 1 to 4 business days to be processed and fulfilled.
  • Orders placed on Friday will be fulfilled on the following Monday.
  • Orders placed during Japanese National Holidays will be fulfilled on the next standard business day.

Backordered Items

  • Backordered items are temporarily out of stock but remain available for purchase.
  • When you place an order for a backordered item, we will request additional stock immediately.
  • Please note that this process may result in an additional 3 to 4 business day delay in fulfilling your overall order.

Shipping Couriers & Costs

  • Our packages are shipped utilizing DHL, FedEx, UPS, and Yamato (for domestic delivery).
  • Shipping costs are automatically calculated in your local currency at checkout based on your location and the selected service.
  • Depending on global shipping conditions, certain delivery options may be temporarily unavailable. We strive to keep all options accessible and will notify you of any significant changes.

Estimated Transit Times

  • Once your order has been fulfilled and dispatched from our facility in Japan, the following transit times generally apply:
  • International Shipping: We offer Express Shipping directly from Japan via FedEx and DHL to all other countries. Delivery is usually within 2 to 7 business days after shipment.
  • Domestic Shipping (Within Japan): Orders typically take 1 to 2 business days to arrive after dispatch.

 

Duties, Taxes, and Import Fees

  • International duties and taxes are automatically calculated at checkout and included in your final purchase price.
  • Unless you explicitly opt out of this prepayment option at checkout, your package will incur no additional fees or taxes upon arrival in your destination country.